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  • RIBBON FLOWERS ÇİÇEKÇİLİK LIMITED ŞİRKETİ

    DISTANCE SALES CONTRACT PRE-INFORMATION FORM

    Pursuant to Law No. 6502 on the Protection of Consumers and the Distance Sales Contracts Regulation, please read the following information before placing your order.

    1. SELLER INFORMATION

    Trade Name:  Ribbon Flowers Çiçekçilik Limited Şirketi

    Address:  Arnavutköy Yolu Sokak, No:66, Etiler, Beşiktaş, İstanbul

    Phone:  0212 323 00 42

    E-mail:  info@ribbonflowers.com

    Website:  www.ribbonflowers.com

    2. BUYER INFORMATION

    Full Name: 

    Delivery Address: 

    Phone: 

    E-mail: 

    3. ORDER INFORMATION

    Product Name / Description: 

    Quantity: 

    Unit Price (VAT Included):  TL

    Total Amount (VAT Included):  TL

    Payment Method: 

    Order Date: 

    4. DELIVERY INFORMATION

    Delivery Method:  Same-day delivery with own courier team (within Istanbul)

    Delivery Date / Time: 

    Delivery Fee:  TL

    Delivery Address: 

    5. RIGHT OF WITHDRAWAL

    ⚠  Flowers and floral arrangements are products that perish quickly, are not suitable for return, and may expire within a short period. Therefore, pursuant to Article 15/1(c) of Law No. 6502, the BUYER may not exercise the right of withdrawal.

    However, if the order is cancelled before delivery is made, the BUYER is entitled to a full refund. Cancellation requests may be submitted to info@ribbonflowers.com or by calling 0212 323 00 42.

    6. PAYMENT INFORMATION

           Payment is collected at the time of order via credit card / debit card through a secure payment infrastructure.

           Payment by bank transfer / EFT is also available. During checkout, payment can be made to one of the following bank accounts: Garanti Bankası, Akbank, or Vakıfbank.

           Your card details are not stored by Ribbon Flowers.

           No product will be prepared or delivered until the order payment is confirmed.

    7. COMPLAINTS AND DISPUTES

    For all complaints and objections:

           E-mail: info@ribbonflowers.com

           Phone: 0212 323 00 42

           You may also apply to the Consumer Arbitration Committee or the Consumer Court.

    Ribbon Flowers Çiçekçilik Limited Şirketi  |  info@ribbonflowers.com  |  0212 323 00 42

    Arnavutköy Yolu Sokak No:66, Etiler, Beşiktaş, İstanbul